HSM IT ServicesManaged IT services in Fort McMurray
Fort McMurray is the urban centre of the Regional Municipality of Wood Buffalo and the service hub for the Athabasca oil sands. Its business community includes contractors, maintenance and industrial service firms, transportation companies, and the retail, health and professional offices that serve residents and rotational workers. Its location at the north end of Highway 63, far from other major centres, shapes nearly every IT decision local organizations make.
Fort McMurray is the urban centre of the Regional Municipality of Wood Buffalo and the service hub for the Athabasca oil sands. Its business community includes contractors, maintenance and industrial service firms, transportation companies, and the retail, health and professional offices that serve residents and rotational workers. Its location at the north end of Highway 63, far from other major centres, shapes nearly every IT decision local organizations make.
IT in Fort McMurray
The 2016 wildfire, which forced the evacuation of the entire city, showed how quickly a business can lose access to its office and equipment. Cloud-based systems, offsite backups and a written plan for working from elsewhere are especially important here. Contractors serving oil sands operators must meet demanding client security and safety requirements, and they often manage rotational staff who work from camps. Distance from other centres makes remote management essential. Support here is remote-first, with on-site visits scheduled for planned work.
How we support Fort McMurray
For Fort McMurray, HSM IT Services works remote-first with scheduled on-site visits. Most issues are solved over the phone or a remote session, and project work such as cabling, cameras and access control is booked as planned site visits so you are not paying for a technician to drive out for a password reset.
Local economy
- Oil sands operations and services
- Industrial maintenance and construction
- Transportation and logistics
- Retail and personal services
Services in Fort McMurray
- L1-L8Managed IT Services
- L1-L8Managed Detection and Response
- L1-L8Help Desk and IT Support
- L1-L7Desktop Support
- L1-L8Mobile Device Support
- L7-L8Business Application Support
- L1-L7Printer and Copier Management
- L1-L4Network and Firewall Management
- L1Structured Cabling
- L1-L7Security Cameras and Video Surveillance
- L1-L8Access Control Systems
- L1-L8Physical Security
- L5-L8Cloud and Microsoft 365
- L1-L7Backup and Disaster Recovery
Who we support in Fort McMurray
IT support in Fort McMurray: questions
How can our Fort McMurray business keep running if we have to evacuate?
We help you move key systems and files to secure cloud services, keep backups stored outside the region, and set up laptops so staff can work from anywhere. We then write and test a continuity plan that covers who does what, how to reach systems, and how to restore anything that was lost.
Can you support contractors that work for oil sands operators?
Yes. We help contractors meet the security expectations of large operators, including multi-factor authentication, managed devices, access control and documented policies. We also support rotational staff and camp-based workers with secure remote access and devices that stay protected while they are away from the office.