HSM IT ServicesEverything tech, under one phone call.
Computers, phones, printers, apps, networks, cabling, cameras, door access and cybersecurity. One Alberta team owns all of it, so you never have to figure out who to call.
IT support
Managed IT Services
Our Managed IT Services puts all your technology under one phone call: computers, networks, cloud, cybersecurity, phones, printers, cabling, cameras and access control. We monitor, maintain and support it all for a predictable monthly fee, so problems are caught early and your team can focus on the business.
Learn moreHelp Desk and IT Support
Our Help Desk and IT Support gives your staff one place to get help with passwords, devices, software, printers and Microsoft 365. Our technicians resolve issues remotely where possible, track every request and treat each call as a chance to strengthen security habits.
Learn moreDesktop Support
Our Desktop Support keeps your staff's computers, monitors, docking stations and peripherals working properly from setup to retirement. We image and deploy new devices, troubleshoot hardware and software problems, manage warranties and securely wipe old equipment, so every workstation is consistent, secure and ready for work.
Learn moreMobile Device Support
Our Mobile Device Support manages the smartphones and tablets your staff use for email, Teams, field apps and customer contact. We enrol and configure devices, protect company data on both company and personal phones, troubleshoot problems and handle lost or stolen devices quickly and securely.
Learn moreBusiness Application Support
Our Business Application Support looks after the software your organization depends on, from accounting and payroll to practice management, ERP and industry-specific tools. We handle installs, updates, user access, integrations and troubleshooting, and we deal with software vendors on your behalf so your staff do not have to.
Learn morePrinter and Copier Management
Our Printer and Copier Management handles setup, drivers, scanning, troubleshooting and security for your printers and multifunction devices. We coordinate with your leasing or service company, configure scan-to-email and scan-to-folder properly, and lock down devices so they do not become an overlooked entry point to your network.
Learn moreCo-Managed IT
Our Co-Managed IT partners with your internal IT staff, adding help desk capacity, enterprise tools, security operations and specialist skills where you need them. You keep control of your environment and priorities while gaining the depth of a full team, backup coverage and access to cybersecurity expertise.
Learn moreIT Strategy and Consulting
Our IT Strategy and Consulting helps leaders plan technology investments, evaluate systems and vendors, and manage projects such as office moves, migrations and new software rollouts. We provide practical, independent advice grounded in security, so your technology supports growth instead of holding it back.
Learn moreCybersecurity
Managed Detection and Response
Our Managed Detection and Response combines security tooling with analysts who watch your endpoints, identities, email and network for signs of attack. When a real threat appears, we investigate, contain it and guide your recovery, so small teams get enterprise-grade defence without building a security operations centre.
Learn moreEndpoint Security
Our Endpoint Security protects the devices where your people work, combining next-generation antivirus, endpoint detection and response, device encryption, application control and secure configuration. We manage the tools, keep policies current and act on alerts so a single infected device does not become an organization-wide incident.
Learn moreEmail Security
Our Email Security protects your organization from phishing, malware, business email compromise and domain spoofing. We combine advanced filtering, sender authentication with SPF, DKIM and DMARC, account protection and staff reporting tools, so fraudulent messages are blocked and suspicious ones are caught quickly.
Learn moreVulnerability Management
Our Vulnerability Management continuously scans your devices, servers, network equipment and internet-facing systems for missing patches, misconfigurations and known weaknesses. We prioritize findings by real-world risk, coordinate remediation and track progress, so you fix what matters most first instead of chasing endless lists.
Learn morePenetration Testing
Our Penetration Testing uses the techniques of real attackers to safely test your networks, applications, cloud services and people. You receive a clear report that explains what we found, how it could be exploited and what to fix first, with a retest to confirm remediation.
Learn moreSecurity Awareness Training
Our Security Awareness Training gives your staff short, practical lessons and realistic phishing simulations that build lasting security habits. We focus on the threats your people actually face, like fraudulent invoices and fake sign-in pages, and track progress so you can demonstrate reasonable safeguards.
Learn moreIncident Response
Our Incident Response helps organizations contain and recover from ransomware, business email compromise and other cyber incidents. We investigate what happened, remove the attacker, restore systems and help you coordinate with insurers, legal counsel and privacy regulators, then strengthen defences so it does not happen again.
Learn moreVirtual CISO
Our Virtual CISO gives your organization an experienced security leader on a part-time basis. We set strategy, manage risk, guide compliance with PIPA, HIA and recognized frameworks, report to leadership and boards, and make sure security spending goes where it reduces the most risk.
Learn moreCompliance and Privacy (PIPA and HIA)
Our Compliance and Privacy services help Alberta organizations understand and meet their obligations under PIPA, the Health Information Act, the public-sector privacy legislation and PIPEDA. We assess your safeguards, build practical policies and map controls to frameworks such as CIS Controls v8.1, NIST CSF 2.0, ISO/IEC 27001:2022 and SOC 2.
Learn moreNetworks and cloud
Network and Firewall Management
Our Network and Firewall Management designs, secures and maintains the switches, Wi-Fi, firewalls and internet connections your organization depends on. We monitor performance, keep firmware current and review firewall rules so your network stays fast, stable and difficult for attackers to move through.
Learn moreCloud and Microsoft 365
Our Cloud and Microsoft 365 services plan, migrate, secure and manage your email, Teams, SharePoint, OneDrive and Azure workloads. We harden default settings, manage licences and identities, and help your staff use the tools you already pay for to work more securely and effectively.
Learn moreBackup and Disaster Recovery
Our Backup and Disaster Recovery protects your servers, workstations and Microsoft 365 data with secure, monitored and regularly tested backups. We design recovery plans around how long your business can afford to be down, so a ransomware attack, hardware failure or site disaster does not become a permanent loss.
Learn morePhysical security and cabling
Structured Cabling
Our Structured Cabling designs and installs Cat6 and Cat6A copper, fibre, patch panels and network racks for offices, clinics, warehouses and industrial sites. Every run is labelled, documented and certification tested, giving you a reliable physical network that is easy to support and ready for future growth.
Learn moreSecurity Cameras and Video Surveillance
Our Security Cameras and Video Surveillance designs, installs and maintains IP camera systems with network video recorders, remote viewing and proper retention. We keep cameras secured and separated from your business network, so your video system protects your property without becoming a way into your computers.
Learn moreAccess Control Systems
Our Access Control Systems design, install and manage electronic door access using cards, fobs and mobile credentials. Because we also manage your IT, door access is integrated with staff onboarding and offboarding, so new employees get the right access on day one and departing employees lose it immediately.
Learn morePhysical Security
Our Physical Security brings intrusion alarms, cameras, access control and server room protection into one coordinated plan. We assess your sites, identify physical weaknesses and design layered controls, recognizing that a cyber defence is only as strong as the locks, doors and rooms protecting your equipment and records.
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