From first call to full coverage.
Every engagement starts with a baseline, so you know what we found before we change anything.
1. Assess
We inventory every device, account, application, camera and door reader, interview the people who run your business, and score you against the CIS Controls. You get a ranked list of risks written in plain language, with the cost and effort of fixing each one.
2. Harden
We close the highest-risk gaps first. That usually means multi-factor authentication everywhere, patching, backups that are tested and kept offline, firewall rules, and separating cameras, point-of-sale and guest Wi-Fi from the network your staff use.
3. Monitor
Detection agents and log feeds go live, and analysts start watching your environment around the clock. Your team gets one number for help with anything from a printer jam to a suspicious email.
4. Review
Every quarter we sit down with you to go through what we found, what we fixed, what changed in your business, and what we recommend next. You see the same numbers we see.
What you can expect from us
- One phone number for everything technology
- Named people who know your site
- Written reports after every project
- No long-term lock-in on your data or passwords